Enlightened Concepts, LLC. is a majority-women owned enterprise, committed to successful software training engagements with emphasis on customer satisfaction and guaranteed results. We are dedicated to delivering outstanding quality and content in all of our training sessions. We aim to make training fun, rewarding and valuable. Unlike other large software and hardware service providers who offer training as a low end solution, we treat training programs as one of the most critical investments a company can make in its workforce.
If you have any questions about our services or would like to learn about customizing our guides, please email training@ectechnologies.net, visit our web our site http://www.ectech.biz or call us direct at 732-680-0123 (sorry, no phone orders please - instead place a secure order using this site or fax your order to 732-680-0122 - visit the Shipping FAQ link on the left to download a fax order form).
Shipping & Handling Information
1. Please note that shipping & handling estimates are added in the shopping cart based on shipping method choice: ground, two day air and one day air. The default shipping method used is FedEx Ground for tracking purposes (we cannot ship to P.O. Box addresses). Currently, our guides are offered for sale in the US only. However, we may be able to accommodate overseas orders to certain countries with advanced notice. Please contact us first to determine if we can ship to your country and to calculate the shipping costs. Typical turnaround time for most orders is 2-3 weeks. Some restrictions may apply. NJ residents add 7% sales tax.
2. Refunds, Returns and Cancellation Policies: We will make every effort to ensure your satisfaction. Returns are accepted within 30 days of purchase. An RMA is required and 15% restocking fee is assessed. Please contact us for an RMA before returning any items. We regret that we cannot accept any returns after 30 days of purchase. Shipping fees are reimbursed for damaged or defective products only. We are open M-F during regular business hours. We are not open on weekends, local, state or federal holidays.
3. Additional shipping costs may apply based on customer requests (such as courier service). Please contact us with special requests before placing your order.
training@ectechnologies.net
Shipping & Handling Information
1. Please note that shipping & handling estimates are added in the shopping cart based on shipping method choice: ground, two day air and one day air. The default shipping method used is FedEx Ground for tracking purposes (we cannot ship to P.O. Box addresses). Currently, our guides are offered for sale in the US only. However, we may be able to accommodate overseas orders to certain countries with advanced notice. Please contact us first to determine if we can ship to your country and to calculate the shipping costs. Typical turnaround time for most orders is 2-3 weeks. Some restrictions may apply. NJ residents add 7% sales tax.
2. Refunds, Returns and Cancellation Policies: We will make every effort to ensure your satisfaction. Returns are accepted within 30 days of purchase. An RMA is required and 15% restocking fee is assessed. Please contact us for an RMA before returning any items. We regret that we cannot accept any returns after 30 days of purchase. Shipping fees are reimbursed for damaged or defective products only. We are open M-F during regular business hours. We are not open on weekends, local, state or federal holidays.
3. Additional shipping costs may apply based on customer requests (such as courier service). Please contact us with special requests before placing your order.
training@ectechnologies.net
Shipping Information:
Enter information about how long it takes for orders to be filled from your store. Use a conservative estimate so you set buyer expectations accordingly.
Refund, Returns and Cancellation Policies:
Enter details of your refund, return, or cancellation policies (if any). Provide instructions for when and how buyers can get a refund, return merchandise, or cancel an order. Review the refund policy of other stores to get an idea of the different approaches and then create the policy that works best for your store.
Frequently Asked Questions:
Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers.
Enter information about how long it takes for orders to be filled from your store. Use a conservative estimate so you set buyer expectations accordingly.
Refund, Returns and Cancellation Policies:
Enter details of your refund, return, or cancellation policies (if any). Provide instructions for when and how buyers can get a refund, return merchandise, or cancel an order. Review the refund policy of other stores to get an idea of the different approaches and then create the policy that works best for your store.
Frequently Asked Questions:
Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers.